1.1 Agreement to Terms

By accessing our website, enrolling in our 90-Day Lifestyle Disease Reversal Program, booking consultations, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy.

1.2 Capacity to Contract

• You are at least 18 years of age
• You have the legal capacity to enter into this Agreement
• You will provide accurate, current, and complete information
• You will comply with all applicable laws and regulations
• If you are accepting these Terms on behalf of a minor (under 18), you are the parent or legal guardian and consent to the minor's use of our services

1.3 Modifications to Terms

We reserve the right to modify, amend, or update these Terms at any time. Changes will be effective immediately upon posting on our website with a new “Last Updated” date. Your continued use of our services after changes constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically.

1.4 Discontinuation of Services

We reserve the right to discontinue or modify any aspect of our services at any time, with or without notice, for any reason including maintenance, updates, or business decisions.

Contact Information

• Email: [email protected]
• Phone: +91 843 390 1109
• WhatsApp: +91 843 390 1109
• Instagram: @healthymine.in
• Website: www.healthymine.in

3.1 90-Day Lifestyle Disease Reversal Program

Our signature program is designed to help clients manage and potentially reverse lifestyle diseases through personalized nutrition and lifestyle interventions. The program includes:

Conditions Addressed:

• Type 2 Diabetes and Pre-diabetes
• Fatty Liver Disease (NAFLD/NASH)
• Thyroid Disorders (Hypothyroidism, Hyperthyroidism)
• High Triglycerides and Cholesterol
• High Uric Acid and Gout
• Chronic Inflammation
• Arthritis and Joint Pain
• PCOD/PCOS
• Obesity and Weight Management
• Hypertension
• Metabolic Syndrome

Program Components:

• Initial comprehensive health assessment and analysis
• Personalized nutrition plans tailored to your condition and goals
• Customized meal plans with recipes and food alternatives
• Blood sugar, cholesterol, and hormone balancing strategies
• Gut health and metabolism improvement protocols
• Inflammation reduction techniques
• Evidence-based nutritional guidance
• Weekly progress tracking and monitoring
• Regular check-ins and adjustments to plans
• Continuous support via email, WhatsApp, or messaging platform
• Educational resources and materials
• Lifestyle modification recommendations
• Exercise and physical activity guidance (general recommendations, not personal training)
• Stress management and sleep optimization advice

3.2 One-on-One Consultations

• Individual nutrition counseling sessions
• Conducted via video call, phone, or messaging (as per package)
• Duration and frequency as per selected package
• Personalized dietary recommendations
• Follow-up consultations for progress review

3.3 Additional Services

• Specialized diet plans for specific conditions
• Maintenance programs after 90-day completion
• Group workshops or webinars (if applicable)
• Recipe development and meal planning support

3.4 Service Delivery Method

• Digital Platforms: Email, WhatsApp, video conferencing (Zoom, Google Meet, etc.)
• Global Availability: Services available internationally through online consultations
• Language: Consultations primarily conducted in English and Hindi (or other languages as specified)

4.1 Nutritional Counseling, Not Medical Treatment

• Evidence-based dietary guidance
• Nutritional recommendations based on scientific research
• Lifestyle modification strategies
• Educational information about nutrition and health

4.2 Not a Substitute for Medical Care

IMPORTANT: Our services are NOT a substitute for professional medical diagnosis, treatment, or advice. You acknowledge and agree that:

• We do not diagnose, treat, cure, or prevent any disease
• We do not prescribe medications or alter medication dosages
• We do not provide emergency medical services
• Nutritional counseling complements but does not replace medical care
• You should consult with your physician before starting any nutrition program
• You should continue seeing your healthcare providers as recommended
• You should inform your doctor about any dietary changes you make

4.3 Medical Supervision Required

• Mandatory Physician Consultation: You MUST consult with your physician before and during our program
• Medication Management: Only your doctor can adjust or discontinue medications
• Medical Monitoring: Continue regular medical check-ups and blood tests as advised by your doctor
• Emergency Care: Seek immediate medical attention for any medical emergency
• Coordination: We encourage coordination with your healthcare team (with your permission)

4.4 Individual Results May Vary

• Results are not guaranteed and vary based on individual factors
• Success depends on your compliance, consistency, and individual physiology
• Some clients may achieve significant improvements while others may have modest results
• Factors affecting outcomes include genetics, medical history, adherence, lifestyle, stress, sleep, medications, and underlying conditions
• Testimonials and case studies represent individual experiences and are not typical results
• Past performance or results of other clients do not guarantee similar outcomes for you

4.5 No Warranties or Guarantees

• The effectiveness of the program for your specific condition
• The timeframe for achieving results
• Complete reversal or cure of any disease
• Prevention of disease progression or complications
• Weight loss amounts or rates
• Specific blood parameter improvements

4.6 Professional Judgment

Our recommendations are based on:
– Current scientific evidence and nutritional research
– Professional training and experience
– Information you provide about your health status
– Generally accepted nutritional guidelines

However, nutrition science is evolving, and recommendations may change as new research emerges.

4.7 Limitations of Scope

• Perform medical procedures or testing
• Interpret medical test results (we may provide nutritional context)
• Provide psychological counseling or mental health treatment
• Offer treatment for eating disorders (referrals provided if needed)
• Guarantee insurance coverage or reimbursement
• Provide legal or financial advice

5.1 Accurate Information

• Provide complete, accurate, and truthful information about your health, medical history, medications, and lifestyle
• Update us promptly about any changes in your health status, medications, or medical conditions
• Disclose all relevant health information, even if you consider it unrelated
• Inform us of any allergies, food intolerances, or dietary restrictions
• Share current and periodic blood test results and medical reports

5.2 Medical Clearance

• Obtain clearance from your physician before starting the program
• Inform your doctor about your participation in our nutrition program
• Follow your doctor's advice and continue prescribed medical treatments
• Consult your physician before implementing any major dietary changes
• Seek medical attention if you experience any adverse symptoms

5.3 Compliance and Adherence

• Follow the personalized nutrition plan to the best of your ability
• Implement dietary and lifestyle recommendations consistently
• Attend scheduled consultations and check-ins
• Complete progress tracking and reporting as requested
• Communicate openly about challenges, concerns, or non-compliance
• Maintain realistic expectations and commit to the 90-day program duration

5.4 Self-Monitoring

• Monitor your health status and symptoms
• Track relevant metrics (weight, blood sugar, etc.) as recommended
• Keep food logs or journals if requested
• Report any unusual symptoms or adverse reactions immediately
• Schedule and complete recommended blood tests or medical evaluations

5.5 Communication

• Respond to our communications within reasonable timeframes
• Check emails and messages regularly for important updates
• Inform us of any communication issues or changes to contact information
• Communicate respectfully with our team
• Provide feedback about your experience and progress

5.6 Prohibited Conduct

• Misuse or abuse our services or platform
• Share your account credentials with others
• Reproduce, distribute, or commercialize our proprietary materials without permission
• Provide false or misleading information
• Harass, threaten, or abuse our staff
• Use our services for any illegal or unauthorized purpose
• Attempt to hack, disrupt, or compromise our systems
• Disparage our services or reputation with false statements

6.1 Program Packages

• 90-Day Complete Program: [Description]
• 90-Day Basic Program: [Description]
• Extended Programs: [Description if applicable]
• Add-on Services: [Description]

Package details, inclusions, and pricing are available on our website or upon inquiry.

6.2 Registration Process

• Submit the registration form with required information
• Complete the health assessment questionnaire
• Provide necessary medical reports and blood test results
• Select your preferred package
• Make payment through our secure payment gateway
• Receive confirmation and program start date
• Attend the initial consultation

6.3 Eligibility Criteria

• Be at least 18 years of age (or have parental consent if a minor)
• Have no medical contraindications to dietary modifications
• Be willing and able to follow nutritional guidance
• Commit to the program duration
• Have internet access for online consultations

6.4 Right to Refuse Service

• You have a medical condition that requires specialized care beyond our scope
• You have an active eating disorder requiring psychological treatment
• You are unwilling to coordinate with your medical provider
• You provide false or incomplete information
• You exhibit abusive or inappropriate behavior
• You violate these Terms and Conditions
• We determine that our services are not suitable for your needs

7.1 Program Fees

• Program package selected
• Duration of service
• Add-on features or consultations
• Promotional offers or discounts (if applicable)

Program fees are clearly stated on our website or provided upon inquiry.

7.2 Payment Terms

• Payment Methods: We accept payments via credit/debit cards, net banking, UPI, digital wallets, and bank transfers through secure payment gateways (Razorpay, PayPal, Stripe, etc.)
• Currency: Payments are processed in Indian Rupees (INR) or other specified currency
• Payment Schedule:
  • Full payment: Due at the time of enrollment
  • Installment plans: If available, terms will be specified in your payment plan
• Payment Confirmation: You will receive a confirmation email upon successful payment

7.3 Taxes

All fees are exclusive of applicable taxes, levies, or duties (GST, VAT, etc.). You are responsible for paying any such taxes as required by law.

7.4 Fee Changes

• Current clients will not be affected by fee increases during their active program period
• New fee structures apply to renewals and new enrollments
• You will be notified of any fee changes in advance

7.5 No Refunds Policy

IMPORTANT - Please Read Carefully: Due to the personalized and time-intensive nature of our services, all payments are non-refundable once the program has commenced. By enrolling, you acknowledge and agree that:

• Change of mind or lack of motivation
• Non-compliance or failure to follow the program
• Dissatisfaction with results
• Medical reasons or health changes
• Personal circumstances (relocation, financial hardship, etc.)
• Technical issues on your end (internet access, device problems)
• Conflicting schedules or inability to attend consultations

Exception: Refunds may be considered only in the following circumstances:

• If we fail to commence services within 7 days of the scheduled start date due to our fault
• If we unilaterally discontinue the program without cause
• If there is a fundamental breach of contract on our part

Even in these exceptional cases, refunds will be:

• Prorated based on services already delivered
• Processed within 30–45 business days
• Subject to deduction of payment gateway charges

Medical Emergencies or Inability to Continue:

• We may offer program pause, postponement, or credit toward future services (at our discretion)
• No monetary refund will be provided
• Medical documentation may be required

7.6 Cancellation Policy

• Before Program Start: Partial refund (80% minus payment processing fees) if cancelled at least 48 hours before the start date
• After Program Commences: No refunds or credits once services have begun
• Cancellation Request: Must be submitted in writing via email to [email protected]

7.7 Non-Payment and Late Fees

• Services may be suspended until payment is received
• Late fees may apply
• Consultation access may be restricted
• We may terminate services for non-payment

7.8 Chargebacks and Disputes

• Unauthorized chargebacks or disputes may result in immediate termination of services
• Contact us first regarding billing concerns before initiating a chargeback
• Fraudulent chargebacks may lead to legal action

8.1 Program Timeline

• Standard 90-Day Program: Commences on the agreed start date and runs for 90 consecutive days
• Consultation Schedule: As per your selected package (e.g., weekly, bi-weekly)
• Progress Check-ins: Typically weekly or as specified

8.2 Program Start Date

• The program officially begins on the date confirmed in your enrollment confirmation
• Initial consultation will be scheduled within 3–7 days of enrollment (or as mutually agreed)
• Delays in providing required health information may postpone the start date

8.3 Appointment Scheduling

• Booking: Consultations are scheduled by mutual agreement, considering time zones
• Rescheduling: You may reschedule appointments with at least 24 hours' notice
• Missed Appointments: If you miss a scheduled consultation without prior notice:
  • First occurrence: Warning and opportunity to reschedule
  • Repeated occurrences: Session may be forfeited without refund or makeup
• Our Cancellations: If we need to cancel or reschedule, we will provide advance notice and reschedule at your convenience

8.4 Program Pause or Extension

• Pause Requests: In case of medical emergencies, hospitalizations, or extenuating circumstances, you may request to pause the program
• Approval: Pause requests are subject to approval and must be supported by documentation
• Maximum Pause Duration: Up to 30 days (at our discretion)
• Extensions: Program extensions due to our delays or service issues will be provided at no additional cost
• Extension Fees: If you wish to extend beyond 90 days for personal reasons, additional fees apply

9.1 Ownership

• Personalized nutrition plans and meal plans
• Recipes, food lists, and dietary protocols
• Educational materials, guides, and handouts
• Videos, webinars, and recorded content
• Website content, graphics, and design
• Proprietary methodologies and approaches
• Brand name, logo, and trademarks

9.2 Copyright Protection

All materials are protected under copyright law and international treaties. Unauthorized use, reproduction, or distribution is prohibited.

9.3 Limited License

• Access and use materials provided to you for personal use only
• View and download content for your individual use in the program
• Print meal plans and recipes for your personal implementation

9.4 Prohibited Uses

• Reproduce, duplicate, copy, or redistribute materials to others
• Sell, commercialize, or monetize any program materials
• Use materials to provide nutrition services to others
• Modify, adapt, or create derivative works
• Remove copyright notices or proprietary markings
• Publicly display, perform, or broadcast our content
• Share account access or login credentials
• Reverse engineer proprietary methodologies

9.5 Client Materials

Any materials you create or share with us (food logs, photos, testimonials) may be used by us with your consent.

By providing testimonials or reviews, you grant us a perpetual license to use your feedback for marketing purposes (with your name or anonymously, as you prefer).

We will never use your identifiable health information without explicit written consent.

9.6 Enforcement

• Immediate termination of services without refund
• Legal action to enforce our rights
• Claims for damages and attorney fees

10.1 Privacy Commitment

We are committed to protecting your privacy and maintaining the confidentiality of your personal and health information. Our practices are detailed in our comprehensive Privacy Policy, which is incorporated into these Terms by reference.

10.2 Data Collection and Use

• Collection of personal identification and health information
• Use of your data to provide personalized nutrition services
• Storage of your information on secure servers
• Processing of data for program delivery, communication, and improvement

10.3 Health Information Confidentiality

• Accessed only by authorized personnel involved in your care
• Not shared with third parties without your explicit consent (except as required by law)
• Maintained in accordance with healthcare confidentiality standards
• Protected through technical and organizational security measures

10.4 Data Security

• SSL/TLS encryption for data transmission
• Secure, password-protected storage systems
• Limited access controls
• Regular security audits and updates

10.5 Data Retention

Your information is retained for the duration of your program and for at least 7 years thereafter (as per healthcare record-keeping requirements). You may request data deletion subject to legal retention obligations.

10.6 Your Data Rights

• Access your personal and health information
• Request corrections to inaccurate data
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for data processing (may affect service delivery)
• File complaints about data handling

For detailed information, please review our Privacy Policy.

11.1 Testimonials

• We may request your feedback and testimonials about your experience
• Providing a testimonial is entirely voluntary
• By submitting a testimonial, you grant us permission to use it for marketing purposes

11.2 Use of Success Stories

With your explicit written consent, we may share your success story, including:

• Before/after photos (if provided)
• Progress metrics (anonymized or identifiable, as you specify)
• Your first name or initials (or full anonymity if preferred)
• Brief summary of your health journey and outcomes

You Control Your Story: You may:

• Approve the final version before publication
• Request removal at any time
• Choose the level of identification (name, anonymity, etc.)

11.3 Reviews on Third-Party Platforms

• You are welcome to leave honest reviews on Google, Trustpilot, or other platforms
• We do not incentivize positive reviews through discounts or benefits
• We may respond to reviews publicly to address concerns or thank you

11.4 Social Media Mentions

• If you mention us on social media using @healthymine.in or our hashtags, we may share or repost your content
• We will respect your privacy preferences and account settings
• You may ask us to remove shared content at any time

11.5 Marketing Communications

• By enrolling, you consent to receive service-related communications (program updates, schedules, reminders)
• You may opt in to receive promotional emails (newsletters, offers, health tips)
• You can unsubscribe from marketing emails at any time (service emails cannot be opted out while enrolled)

12.1 Service Provided “As Is”

Our services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to:

• Implied warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Uninterrupted or error-free service

12.2 No Liability for Health Outcomes

• Health Outcomes:
  • Lack of desired results or improvements in health parameters
  • Failure to achieve weight loss or disease reversal goals
  • Adverse health effects, reactions, or complications arising from following nutritional recommendations
  • Progression or worsening of existing medical conditions
  • Development of new health conditions
• Medical Decisions:
  • Decisions you make regarding medical treatments, medications, or healthcare
  • Consequences of not following medical advice from your physician
  • Interactions between dietary changes and medications (you must consult your doctor)
  • Delays in seeking medical care due to participation in our program
• Individual Factors:
  • Genetic predispositions, metabolic differences, or individual health variability
  • Non-compliance or partial adherence to recommendations
  • Lifestyle factors outside our control (stress, sleep, exercise, etc.)
  • Inaccurate or incomplete information provided by you

12.3 Limitation of Damages

• Lost profits or business opportunities
• Loss of data or information
• Medical expenses or healthcare costs
• Emotional distress or mental anguish
• Loss of income or earning capacity
• Physical injury or health deterioration

Maximum Liability Cap:
Our total liability to you for any claim arising from our services shall not exceed the total fees you paid to us for the specific program giving rise to the claim.

12.4 Exceptions

• Liability that cannot be excluded or limited by law
• Gross negligence or willful misconduct on our part
• Death or personal injury caused by our negligence (where applicable)
• Fraud or fraudulent misrepresentation

12.5 Acknowledgment

• You understand and accept these limitations of liability
• You assume all risks associated with dietary and lifestyle changes
• You will not hold us responsible for health outcomes beyond our reasonable control
• You have insurance or other means to cover potential health-related expenses

13.1 Your Indemnification Obligation

You agree to indemnify, defend, and hold harmless HealthyMine.in, Sabah Shaikh, and all affiliated personnel, employees, contractors, and agents from and against any and all:

• Claims, demands, actions, or lawsuits
• Losses, damages, liabilities, costs, and expenses (including reasonable attorney fees)

Arising from or related to:

• Your use or misuse of our services
• Your violation of these Terms and Conditions
• Your violation of any applicable laws or regulations
• Your provision of false or misleading information
• Your failure to obtain medical clearance or follow medical advice
• Health complications arising from your decisions or actions
• Intellectual property infringement (if you share our materials unlawfully)
• Any claims brought by third parties related to your actions

13.2 Cooperation

In the event of any claim covered by this indemnification:

– You will cooperate fully with us in defending the claim
– We reserve the right to assume exclusive defense and control
– You will not settle any claim without our prior written consent

14.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of:

India: If you are located in India
Your Local Jurisdiction: If you are located outside India, subject to conflict of laws principles

Specifically, for clients in India, the following laws apply:

• Indian Contract Act, 1872
• Consumer Protection Act, 2019
• Information Technology Act, 2000
• Any other applicable central or state laws

14.2 Jurisdiction and Venue

Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts located in:

– Mumbai, Maharashtra, India (for clients in India)
– Arbitration or Mediation (as specified below)

14.3 Informal Resolution

Before initiating any formal legal action, both parties agree to attempt to resolve disputes informally:

– Notification: The aggrieved party must notify the other party in writing, describing the dispute in detail
– Good Faith Negotiation: Both parties will attempt to resolve the matter through good faith negotiations for at least 30 days
– Contact Information: Notices should be sent to the contact information provided in Section 2

14.4 Mediation

If informal resolution fails, both parties agree to submit the dispute to mediation before pursuing litigation:

• Mediator Selection: A mutually agreed-upon neutral mediator
• Mediation Costs: Shared equally by both parties
• Location: Mumbai, India, or online via video conferencing
• Duration: Mediation should conclude within 60 days unless extended by mutual agreement

14.5 Arbitration (Optional)

If mediation is unsuccessful, disputes may be resolved through binding arbitration:

• Arbitration Rules: Conducted under the Arbitration and Conciliation Act, 1996 (India)
• Number of Arbitrators: One arbitrator mutually agreed upon or appointed
• Seat of Arbitration: Mumbai, Maharashtra, India
• Language: English or Hindi
• Arbitral Award: Final and binding on both parties
• Costs: As determined by the arbitrator

14.6 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not as a class, consolidated, or representative action.

14.7 Exceptions to Dispute Resolution

• Claims for intellectual property infringement
• Injunctive relief to prevent immediate harm
• Small claims court matters (within jurisdictional limits)
• Enforcement of this Agreement's confidentiality or non-disclosure provisions

14.8 Consumer Protection Rights

Nothing in this section limits any statutory consumer protection rights you may have under applicable law, including the Consumer Protection Act, 2019 (India).

15.1 Termination by You

You may terminate your enrollment in the program by providing written notice to us at [email protected]. However:

No Refunds: As per our No Refunds Policy, no monetary refund will be provided
Immediate Effect: Termination takes effect upon receipt of your notice
Access Revoked: You will lose access to ongoing support, consultations, and materials
Outstanding Fees: Any unpaid fees remain due and payable

15.2 Termination by Us

We reserve the right to terminate your access to services, with or without notice, for any of the following reasons:

• Violation of Terms: Breach of any provision of these Terms and Conditions
• Non-Payment: Failure to pay fees or installments as agreed
• Misconduct: Abusive, harassing, or threatening behavior toward our staff
• False Information: Providing materially false or misleading information
• Medical Safety: If continuing services poses a risk to your health and safety
• Non-Compliance: Persistent failure to follow recommendations or participate in the program
• Illegal Activity: Using services for any unlawful purpose
• Unauthorized Sharing: Sharing proprietary materials or account access with others

15.3 Effects of Termination

• Access Revocation: Immediate loss of access to all services, consultations, and materials
• No Refunds: No refunds will be provided (except as required by law)
• Return of Materials: You must cease using and delete all program materials
• Outstanding Obligations: Any unpaid fees remain due; indemnification and confidentiality provisions survive termination

15.4 Survival of Terms

• Payment obligations and fees due
• Intellectual property rights
• Confidentiality obligations
• Limitation of liability and indemnification
• Dispute resolution and governing law
• Any other provisions that by their nature should survive

16.1 Excused Performance

• Natural disasters (earthquakes, floods, fires, storms, pandemics)
• War, terrorism, riots, or civil disturbances
• Government actions, regulations, or restrictions (lockdowns, travel bans)
• Internet or telecommunications failures
• Power outages or utility disruptions
• Strikes, labor disputes, or shortages
• Serious illness or hospitalization
• Any other unforeseeable circumstances constituting force majeure

16.2 Notification and Mitigation

The affected party must notify the other party promptly upon becoming aware of a force majeure event.
The affected party will make reasonable efforts to mitigate the impact and resume performance as soon as possible.
During force majeure events, we may offer alternative service delivery methods (e.g., postponed consultations, extended program duration).

16.3 Prolonged Force Majeure

If a force majeure event continues for more than 60 days:

– Either party may terminate this Agreement by providing written notice
– You will be entitled to a prorated refund for services not delivered (calculated based on completed vs. remaining program duration)
– No additional compensation or damages will be owed by either party

17.1 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other documents expressly incorporated by reference, constitute the entire agreement between you and HealthyMine.in regarding the use of our services. This Agreement supersedes all prior or contemporaneous communications, agreements, or understandings, whether written or oral.

17.2 Amendments

We reserve the right to modify these Terms at any time. Amendments will be effective immediately upon posting on our website with a new “Last Updated” date. Material changes will be communicated to you via email or prominent website notice. Your continued use of services after amendments constitutes acceptance. If you do not agree with changes, you must discontinue use of services.

17.3 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction:

– The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable
– If modification is not possible, the invalid provision will be severed
– All other provisions will remain in full force and effect

17.4 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by us. A waiver of any breach or default shall not constitute a waiver of any subsequent breach or default.

17.5 No Assignment by You

You may not assign, transfer, or delegate your rights or obligations under this Agreement without our prior written consent. Any attempted assignment in violation of this provision is void. We may assign this Agreement at any time without your consent, including in connection with a merger, acquisition, or sale of assets.

17.6 No Third-Party Beneficiaries

This Agreement is solely for the benefit of you and HealthyMine.in. No third party has any right to enforce or benefit from any provision of this Agreement.

17.7 Headings

Section headings and titles are for convenience only and do not affect the interpretation of these Terms.

17.8 Language

These Terms are written in English. Any translations provided are for convenience only. In case of conflict, the English version prevails.

17.9 Electronic Communications

You consent to receive communications from us electronically, including:

• Email notifications and updates
• WhatsApp messages (if you provide consent)
• Website announcements
• Electronic agreements and disclosures

18.1 Understanding of Terms

• You have read, understood, and agree to these Terms and Conditions in their entirety
• You have read and understood our Privacy Policy
• You understand the nature and scope of our services
• You understand our limitations and disclaimers

18.2 Health and Medical Acknowledgments

• You understand that our services are nutritional counseling, not medical treatment
• You acknowledge that results are not guaranteed and vary individually
• You agree to consult with your physician before and during the program
• You will not rely solely on our services for medical diagnosis or treatment
• You will continue seeing your healthcare providers as recommended
• You will inform your doctor about dietary changes you make
• You will seek immediate medical attention for any emergency

18.3 Financial Acknowledgments

• You understand and accept our No Refunds Policy
• You agree to pay all fees and charges as specified
• You understand that fees are non-refundable after program commencement

18.4 Responsibility Acknowledgments

• You accept full responsibility for your health decisions and outcomes
• You understand that compliance and consistency are essential for results
• You will provide accurate and complete information
• You will follow recommendations to the best of your ability

18.5 Legal Acknowledgments

• You understand and accept the limitation of liability provisions
• You agree to the dispute resolution procedures
• You consent to the governing law and jurisdiction
• You agree to indemnify us as specified in Section 13

18.6 Consent for Data Processing

• You consent to the collection, use, and processing of your personal and health information as described in our Privacy Policy
• You consent to electronic communications
• You understand your data rights and how to exercise them

19.1 Diabetes Management

• Medical Supervision Required: You MUST remain under the care of your endocrinologist or physician
• Medication Monitoring: Your doctor must monitor and adjust diabetes medications; we do NOT prescribe or adjust medications
• Blood Sugar Monitoring: You must monitor blood glucose levels as directed by your doctor
• Hypoglycemia Risk: Be aware of signs of low blood sugar and have emergency protocols in place
• Insulin Users: Dietary changes may affect insulin requirements; coordinate with your doctor
• Regular Check-ups: Continue regular HbA1c tests and medical evaluations

19.2 Thyroid Disorders

• Ongoing Medical Care: Continue seeing your endocrinologist and taking prescribed thyroid medications
• Medication Timing: Understand interactions between thyroid medications and food/supplements
• Regular Testing: Continue periodic thyroid function tests (TSH, T3, T4)
• Symptom Monitoring: Report any changes in thyroid symptoms to your doctor

19.3 Cardiovascular Conditions

• Cardiology Care: Remain under the care of your cardiologist
• Medication Compliance: Continue all prescribed heart medications
• Blood Pressure Monitoring: Monitor blood pressure regularly
• Warning Signs: Know signs of cardiac emergencies and seek immediate help if needed
• Exercise Clearance: Get medical clearance before increasing physical activity

19.4 Kidney or Liver Disease

• Specialist Care: Work closely with your nephrologist or hepatologist
• Dietary Restrictions: We will tailor recommendations to your medical restrictions
• Regular Monitoring: Continue all prescribed blood tests and medical monitoring
• Medication Interactions: Be aware of dietary impacts on organ function

19.5 Pregnancy and Breastfeeding

• OB/GYN Clearance: Obtain approval from your obstetrician before starting
• Specialized Needs: Our recommendations will be tailored for maternal and fetal health
• No Weight Loss Focus: Program focuses on healthy nutrition, not weight loss during pregnancy
• Nutrient Requirements: Special attention to prenatal nutrition needs
• Immediate Reporting: Inform us immediately if you become pregnant during the program

19.6 Eating Disorders

• Psychological Evaluation: May require clearance from a mental health professional
• Therapeutic Support: Should be receiving concurrent therapy from a psychologist or psychiatrist
• Contraindications: We may not be suitable for active eating disorders; referrals will be provided
• Monitoring: Careful monitoring for any signs of disordered eating patterns

19.7 Allergies and Intolerances

• Full Disclosure: You must disclose all food allergies, intolerances, and sensitivities
• Allergy Management: You are responsible for avoiding allergens and managing reactions
• Emergency Preparedness: Have emergency medications (EpiPen, antihistamines) available
• Cross-Contamination: We provide guidance but cannot control food preparation in your environment

20.1 Platform Access

• Website: www.healthymine.in
• Email: For communications and document sharing
• WhatsApp: For messaging and quick check-ins (if applicable)
• Video Conferencing: Zoom, Google Meet, or other platforms for consultations
• Client Portal: If available, for tracking and resources

20.2 Technical Requirements

• Reliable internet connection
• Compatible device (computer, smartphone, tablet)
• Updated web browser
• Email account
• Video conferencing capability (camera and microphone)
• Ability to send/receive files and images

20.3 Your Responsibilities

• Account Security: Keep login credentials confidential
• Technical Issues: Ensure your equipment and internet are functioning
• Software Updates: Keep your devices and software updated
• Backups: Maintain copies of important documents shared with us
• Troubleshooting: Notify us promptly of technical difficulties

20.4 Platform Availability

• We strive for 99% uptime but cannot guarantee uninterrupted service
• Scheduled maintenance will be announced in advance when possible
• We are not liable for third-party platform outages (Zoom, WhatsApp, etc.)
• Alternative communication methods will be provided during technical issues

20.5 Data Transmission Security

• All data transmitted through our platforms is encrypted
• However, no method of transmission is 100% secure
• You acknowledge the inherent risks of internet communications
• Use secure networks and avoid public Wi-Fi for sensitive communications

21.1 Our Commitment

• Evidence-Based Practice: Recommendations based on current nutritional science
• Professional Integrity: Honest, transparent, and ethical service delivery
• Continuing Education: Staying updated on latest nutrition research and best practices
• Client-Centered Care: Prioritizing your health, safety, and wellbeing
• Cultural Sensitivity: Respecting diverse dietary preferences, beliefs, and practices

21.2 Professional Boundaries

• Professional Relationship: Our relationship is strictly professional
• Scope of Practice: We work within the defined scope of nutritional counseling
• Referrals: We provide referrals when services fall outside our expertise
• No Guarantees: We do not make unrealistic promises or guarantee specific outcomes
• Informed Decision-Making: We empower you with information to make your own health decisions

21.3 Quality Assurance

• Feedback Welcome: We value your feedback for service improvement
• Continuous Improvement: Regular review and enhancement of our programs
• Client Satisfaction: Commitment to providing high-quality, effective services
• Complaint Resolution: Fair and timely handling of any concerns

22.1 Global Service Delivery

We provide services to clients worldwide through online consultations. If you are located outside India:

22.2 Time Zone Coordination

• Consultations will be scheduled considering time zone differences
• We will work with you to find mutually convenient appointment times
• Consultation times will be clearly confirmed with time zone specifications

22.3 Dietary Adaptations

• Recommendations will be adapted to your local food availability
• We will consider regional dietary practices and cuisines
• Measurement units will be adjusted (metric vs. imperial) as needed

22.4 Legal Compliance

• You are responsible for ensuring our services comply with your local laws
• Different countries may have varying regulations on nutritional counseling
• We operate under Indian law; you should verify legality in your jurisdiction

22.5 Currency and Payments

• Fees may be listed in INR but payment processors convert to local currency
• Currency exchange rates are determined by payment gateways
• You are responsible for any currency conversion fees or international transaction charges

22.6 Language

• Primary consultation language is English or Hindi
• If you require interpretation, you may arrange for a translator (at your expense)
• Materials and resources are primarily provided in English

23.1 Individual Results

All testimonials, case studies, and results shared on our website, social media, or marketing materials represent individual experiences and outcomes. These are NOT typical results and should not be construed as guarantees.

23.2 Factors Affecting Outcomes

• Age, gender, and genetics
• Severity and duration of health conditions
• Current medications and medical treatments
• Compliance and consistency with recommendations
• Lifestyle factors (sleep, stress, exercise)
• Environmental and social support
• Metabolic individuality
• Underlying health conditions

23.3 No Earnings or Results Claims

• You will achieve specific weight loss amounts
• Your blood parameters will improve by specific percentages
• You will reverse your disease within a guaranteed timeframe
• You will experience the same results as other clients
• You will save specific amounts on medical expenses

23.4 Honest Representation

• Some clients may have modest results
• Some may see no measurable changes
• Individual responses vary widely
• Past success does not predict future outcomes

23.5 Verification

• From real clients who have used our services
• Based on their personal experience and subjective opinions
• Not verified medical claims
• May have received compensation or incentives for their testimonial (if applicable, this will be disclosed)

24.1 How to Reach Us

• General Inquiries:
• Email: [email protected]
• Phone: +91 843 390 1109
• WhatsApp: +91 843 390 1109
• Website: www.healthymine.in
• Instagram: @healthymine.in
• Technical Support:
• Email: [email protected]
• Privacy and Data Concerns:
• Email: [email protected]
• Billing and Payments:
• Email: [email protected]
• Legal and Compliance:
• Email: [email protected]

24.2 Response Times

• Emergency Health Concerns: Within 24 hours (but seek immediate medical care for emergencies)
• General Inquiries: Within 48–72 hours
• Technical Issues: Within 24–48 hours
• Billing Questions: Within 48 hours

24.3 Business Hours

Our typical business hours are: Monday – Sunday, 12:00 PM – 10:00 PM IST [Friday is Off].
After-hours messages will be responded to on the next business day.

25.1 Effective Date

These Terms and Conditions are effective as of July 20, 2025 and apply to all services provided on or after that date.

25.2 Previous Versions

These Terms supersede all previous versions. If you enrolled under previous terms, these updated Terms apply to your continued use of services.

25.3 Questions or Concerns

If you have any questions about these Terms and Conditions or need clarification on any provision, please contact us BEFORE enrolling in our program.

25.4 Acceptance

By clicking “I Agree,” “I Accept,” submitting a registration form, making a payment, or otherwise using our services, you indicate your complete acceptance of these Terms and Conditions.

25.5 Record Keeping

• Download and save a copy of these Terms for your records
• Print a copy if desired
• Review periodically for any updates